Yes. To enable voice mail, enter:

In case of no answer: * * 61 * 50 your mobile number #

Outside coverage: * * 62 * 50 your mobile number #

By busy: * * 67 * 50 your mobile number #

For all calls: * * 21 * 50 your mobile number #

Disable voicemail:

When you are abroad, you pay roaming fees if someone speaks a voice message to you. This also applies even if you have switched off your phone. If you want to disable this service, you must disable by pressing:

In case of no answer: # # 61 #

Outside coverage: # # 62 #

By busy: # # 67 #

For all calls: # # 21 #

Det er desværre ikke muligt at få koblet en telefonsvarer til din Tusass Mobilabonnement.

Yes, we have reduced the price by approximately 50%, so it is cheaper to buy extra data.

Video calling can be understood in two ways:

1. On all newer Samsung smartphones, there is automatically a video call feature that you can use if the network supports it.

Note: The Tusass Subscription network does not support this type of video call.

2. Smartphones can now use apps to make video calls, so you can see the person you are talking to. These apps include FaceTime, Messenger, Hangouts, and more. This type of video call uses mobile data that requires you to have a Tusass subscription with mobile data selected.

It may take a while for the system to register your purchase. In some instances, it helps to restart your mobile phone.

If you have used up your mobile data, the speed will be downgraded to 32 Kbps. You can upgrade your data be logging into Tusass.gl if you want to increase the speed again. Your upgrade will be permanent until you make any other changes

Send the SMS “Saldo” to 1800. You will receive a reply with information about how much data you have left.

You can buy extra data here.

If you cannot make or receive calls, first try restarting your phone. Then try calling another number. If it still does not work, contact Customer Service. Please have the number you tried to call and the time of the call attempt ready.

If you cannot send SMS messages, first check whether the message is being sent via iMessage or mobile data. Go to your phone's message settings, disable the function, and try sending again. If it still does not work, contact Customer Service.

If mobile data is not working, first try restarting your phone. If that does not help, contact Customer Service.