What can we help you with?

Use the search field or click your way through the menu below.
Do I have to pay a month in advance or a month in arrears for the new internet subscription?

The new internet subscription must be paid for one month in advance.

Why is the full amount reserved on my account when I have ordered an internet subscription?

The full amount will be reserved on your account if you have ordered a new subscription.

But the amount on the reservation will be removed as soon as you have collected your new modem. After that, you will only pay for the difference, which is the amount that was shown on the receipt.

What does it cost to add data to my plan?

You can add data anytime you want. The price is prorated, but you will get the full data. You won't have to repeat the purchase of unlimited talk & SMS.

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Dear customer,

We have recently received a high volume of inquiries through our contact form, and the response times have unfortunately been longer than usual. You may find answers to your questions on our website available here: Support – Tusass

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